Welcome to Cool Travel Ltd

Cool Travel is a group of highly experienced travel technology advisors each with about 20 years experience in travel technology.

We provide assistance with the running of technical change programmes in the travel industry, in particular website or reservation system replacement programmes.

Hopefully a major technical change, such as a new reservation system or a new website, happens very intermittently in any company so it’s unlikely that you’ll  have a team of people available who are experienced at handling such projects.  Cool Travel is available to help you develop and achieve your business case and to help to make change as smooth as possible.  Our team has conducted 15-20 similarly sized projects and we are specialists in programme management, project management, strategic consultancy, enterprise or application architecture, business analysis and software development.

Knowing that such major technical change can be very disruptive to a company, we also specialise in putting it off.  Over the years we have discovered many simpler tricks to prolong the life of existing systems.  So we may well be able to help you if you feel that your systems are holding you back but you do not wish to take on the expenditure or risk of a major system change.

Reservation system consultancy

Reservation system consultancy

At the last count, we have changed 15 travel reservation systems.

    Strategic Consultancy

    Strategic Consultancy

    Creating and reviewing technology strategy for travel companies.

      Project and Programme Management

      Project and Programme Management

      We have experience of managing projects of all sizes, on time and on budget and delivering their business cases

        Software architecture and development

        Software architecture and development

        Our consultancy team can provide expert advice on architecture from enterprise level to the awkward parts of application architecture. A few particular technical areas which are often overlooked on travel technical programmes: Performance under load: systems are usually launched during low traffic seasons to manage risk but insufficient testing is often undertaken to ensure that the system will perform during

          Websites

          Websites

          Our websites have won four of the seven awards for “World’s Leading Tour Operator Website” at the World Travel Awards.

            Project Review

            Project Review

            Unfortunately it is often the case that our clients call us when something is going wrong on a project.  We'd rather they'd called us earlier.

              Systems integration

              Systems integration

              We have extensive experience of complex technical environments in the travel industry.

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                €m. of customer benefits

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                Man years of travel experience

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                Reservation Systems Replaced

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                World’s Leading Tour Operator Website Awards

                The Team

                The team at Cool Travel enjoys a challenge.  Often integrating a highly complex technology system into a business requires skills and experience that are unique and broad ranging.

                Having completed around 15 reservation system replacement projects, many website rebuilds and numerous smaller projects in the travel industry, the consultants and specialists at Cool Travel can handle any complexity of project.

                Our strength lies in combining skills in strategic analysis and planning with controlled project execution.  Focus is always on the business aims and the business case.

                We can assist in all areas, from the commercial impact of new systems to the delivery and buy in/training of staff or the actual software development itself.

                John Andrew

                25 years in travel technology and distribution

                John Andrew

                Founder

                Julian Michaelson-Yeates

                Julian has delivered nine travel platform migration projects across six countries.

                Julian Michaelson-Yeates

                Programme Management Consultant

                John Fair

                John is a highly experienced tour operator with over 25 years experience.

                John Fair

                Commercial Director

                JP Hamilton Savory

                JP is an experienced analyst and PM and an expert in CodeGen TravelBox

                JP Hamilton Savory

                Senior Consultant

                Duncan Chapman

                Duncan has spent many years working as an IT sourcing advisor to CIOs

                Duncan Chapman

                Technical Strategy and Sourcing Consultant

                Nick Pasadakis

                Nick manages Cool Travel’s web development team at Cool Digital.

                Nick Pasadakis

                Cool Digital CTO

                Our Clients and Projects

                Virgin Holidays

                  John Andrew led a five-year-long business change project, along with Julian Michaelson and JP Hamilton Savory. The Cool Travel team were responsible for the programme management, technical architecture, functional analysis and supplier management of the implementation.

                  Transat France

                    Cool Travel assisted Transat France, one of France’s leading tour operators as strategic consultants.  Cool Travel also led the scoping and implementation of the company’s new TravelBox reservation system across all the company’s divisions in a four-year long engagement.

                    Cosmos Tours and Cruises

                      Cool Travel are working with one of the UK’s leading escorted tour and cruises operators as project managers and technical consultants.  We have also been instrumental in scoping, rebuilding and managing the company’s eCommerce platform.

                      Kuoni Tumlare

                        Cool Travel are working for Kuoni Tumlare and have been responsible for the program management of Kuoni’s divestment of their Global Travel Distribution division (including the GTA bed bank) and its sale to Hotelbeds Group and the separation of the two organisations technical infrastructures.

                        Other Clients

                        The Cool Travel team have also helped clients at TUI/Thomson, First Choice, Opodo, Marmara, Thomas Cook, Lastminute, Airtours, 1st4cruising, South Africa Tourism, and Adore Cruises.

                        Travel technology platform specialisms

                        Flight systems

                        Amadeus, Travelport (Galileo, Wordspan), Sabre, Shares

                        Hotel systems

                        Dhisco, IBS, Synxis (Sabre), Hotelbeds, GTA

                        Tour operator systems

                        CodeGen TravelBox, Atcore (Anite) @ComRes, Intuitive iVector, Open Destinations, mainframes

                        General systems

                        Reservation systems, Websites, and eCommerce.  Back-office systems, Ticketing systems, Finance systems, and Fraud prevention.  Management information systems, and Data warehousing.

                        Web design and development

                        Via our sister company, Cool Digital

                        Recent Ramblings

                        In the Travel Technology Ramblings section of this site, you’ll find a few notes from our past experience that we hope might help people who are opening up new frontiers within their organisation.  We hope that we’re not condescending to anyone but we have seen projects fall blindly into large and seemingly obvious bear traps.  If our occasional writings can help avoid this, we’re very happy to do so.

                        We welcome your comments and any new ramblings that you’d like to send us.

                        Please read, comment and contribute.

                        Contact Us

                        Get in touch for:

                        Informal advice and information.

                        Web development and design advice or estimates.

                        Project reviews – how is our project going?

                        Project advice – should we invest in this project?
                        Could we do this more cheaply?
                        Can we do this better?
                        Can we do this more quickly?
                        Could we avoid this investment?